Simply Hosting & Servers experienced a major incident on June 17, 2025 affecting Network Status, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2025, 08:04 AM UTC
Our network teams have identified multiple independent fibre cuts across multiple suppliers that are impacting usual resilience to our IP transit network that feeds our UK hosting services. The network is still available and at full capacity, however we consider this an at-risk situation until these links are recovered by the suppliers and are closely tracking their progress.
- monitoring Jun 17, 2025, 06:52 PM UTC
All fibres and links are now available as normal and full network resilience has been restored. We will keep under monitoring overnight but are not anticipating any further unplanned works.
- resolved Jun 19, 2025, 10:11 AM UTC
All fibres and links are now available as normal and full network resilience has been restored. We will keep under monitoring overnight but are not anticipating any further unplanned works.