Simply Hosting & Servers experienced a minor incident on November 15, 2017, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 15, 2017, 09:46 PM UTC
We are currently experiencing an issue related to one of our backbone links. We are investigating the issue and will update when we put in a workaround or restore the service.
- monitoring Nov 15, 2017, 10:56 PM UTC
We moved traffic away from the affected link and flapped the interfaces. This seems to have had the desired effect and we have moved traffic back onto it. We will continue to monitor the situation however everything seems to be back to normal now.
- resolved Nov 15, 2017, 11:28 PM UTC
Everything is back to normal regarding this issue and we can now mark this incident as resolved.