Simply Hosting & Servers incident

Customer Portal

Minor Resolved View vendor source →

Simply Hosting & Servers experienced a minor incident on October 9, 2018 affecting Management Portal, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2018, 01:13 PM UTC
Resolved
Oct 09, 2018, 03:20 PM UTC
Duration
2h 7m
Detected by Pingoru
Oct 09, 2018, 01:13 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Oct 09, 2018, 01:13 PM UTC

    Hello, We are currently experiencing slow response times on the customer portal

  2. monitoring Oct 09, 2018, 01:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 09, 2018, 03:20 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 09, 2018, 03:20 PM UTC

    This incident has been resolved.