Simply Hosting & Servers experienced a major incident on October 9, 2018 affecting Cloud Servers, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Servers
Update timeline
- investigating Oct 09, 2018, 12:58 PM UTC
We currently have in issue with our Hyper V platform that is resulting in some of our cloud servers being currently offline or having degraded performance, we are investigating this.
- identified Oct 09, 2018, 01:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2018, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2018, 03:57 PM UTC
This incident has been resolved.