Simply Hosting & Servers incident

Network issue

Major Resolved View vendor source →

Simply Hosting & Servers experienced a major incident on May 26, 2020 affecting Network Status, lasting 9h 11m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2020, 08:34 AM UTC
Resolved
May 26, 2020, 05:46 PM UTC
Duration
9h 11m
Detected by Pingoru
May 26, 2020, 08:34 AM UTC

Affected components

Network Status

Update timeline

  1. investigating May 26, 2020, 08:34 AM UTC

    Overnight maintenance by one of our suppliers has resulted in an outage of one network path out of our Reading datacentre. Traffic will be going via another path, which has plenty of capacity, but connectivity to our Reading datacentre is at risk until this is resolved. We have raised this with our supplier and they are investigating.

  2. resolved May 26, 2020, 05:46 PM UTC

    This issue has been resolved by our supplier.