Simply Hosting & Servers incident

Recursive Resolver failed disk

Simply Hosting & Servers experienced a minor incident on August 27, 2020 affecting Network Status, lasting 11h 18m. The incident has been resolved; the full update timeline is below.

Started: Aug 27, 2020, 08:00 AM UTC
Resolved: Aug 27, 2020, 07:18 PM UTC
Duration: 11h 18m
Detected by Pingoru: Aug 27, 2020, 08:00 AM UTC

Affected components

Network Status

Update timeline

identified Aug 27, 2020, 08:00 AM UTC

We have discovered that a disk has failed overnight in one of our recursive resolvers. During replacement the server will need to be rebooted which may cause some interruption to requests.
monitoring Aug 27, 2020, 08:41 AM UTC

The affected disk has been replaced and the RAID is rebuilding. We will only mark as resolved when the rebuild completes.
resolved Aug 27, 2020, 07:18 PM UTC

The RAID array is now fully rebuilt and has Optimal status.