Simply Hosting & Servers incident

Emergency Network Maintenance

Simply Hosting & Servers experienced a minor incident on December 13, 2022 affecting Network Status, lasting 8m. The incident has been resolved; the full update timeline is below.

Started: Dec 13, 2022, 06:19 PM UTC
Resolved: Dec 13, 2022, 06:27 PM UTC
Duration: 8m
Detected by Pingoru: Dec 13, 2022, 06:19 PM UTC

Affected components

Network Status

Update timeline

investigating Dec 13, 2022, 06:19 PM UTC

Due to a software error causing forwarding issues, we will be rebooting one of our aggregation routers imminently. The reboot is expected to cause two blips as the secondary router as part of the resilient pair takes over, and then the primary router comes back online and takes back control.
resolved Dec 13, 2022, 06:27 PM UTC

The router in question is now back online and we can confirm the issue is resolved.