Simply Hosting & Servers incident

Phone issue

Minor Resolved View vendor source →

Simply Hosting & Servers experienced a minor incident on December 29, 2022, lasting 22h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2022, 12:01 PM UTC
Resolved
Dec 30, 2022, 10:03 AM UTC
Duration
22h 1m
Detected by Pingoru
Dec 29, 2022, 12:01 PM UTC

Update timeline

  1. investigating Dec 29, 2022, 12:01 PM UTC

    We are currently experiencing an issue with our phone lines, for any support issues, please raise a ticket on your customer portal or email [email protected]

  2. identified Dec 29, 2022, 12:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 29, 2022, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 30, 2022, 10:03 AM UTC

    This incident has been resolved.