Simply Hosting & Servers incident

Network Issue

Notice Resolved View vendor source →

Simply Hosting & Servers experienced a notice incident on April 21, 2018, lasting 32d 10h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2018, 12:29 AM UTC
Resolved
May 23, 2018, 10:31 AM UTC
Duration
32d 10h
Detected by Pingoru
Apr 21, 2018, 12:29 AM UTC

Update timeline

  1. monitoring Apr 21, 2018, 12:29 AM UTC

    A small number of our aggregation routers were found to be under high load this evening. The on-call engineer was notified and service was restored. We are still investigating the root cause of the issue.

  2. monitoring May 21, 2018, 01:14 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 23, 2018, 10:31 AM UTC

    We believe we have isolated the cause of these issues and have put mitigations in place.