Simply Hosting & Servers incident

Network Issue

Minor Resolved View vendor source →

Simply Hosting & Servers experienced a minor incident on August 20, 2023 affecting Network Status, lasting 13h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2023, 06:54 PM UTC
Resolved
Aug 21, 2023, 08:31 AM UTC
Duration
13h 37m
Detected by Pingoru
Aug 20, 2023, 06:54 PM UTC

Affected components

Network Status

Update timeline

  1. investigating Aug 20, 2023, 06:54 PM UTC

    We are currently investigating an issue with a linecard in one of our PoP routers. We do not expect this to cause any outages however this should be considered an at risk period as due to the nature of this issue we will need to run at reduced resiliency at times during fault finding and resolution.

  2. monitoring Aug 20, 2023, 11:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2023, 08:31 AM UTC

    This incident has been resolved.