Simployer incident

Delayed results for Employee Surveys

Major Resolved View vendor source →

Simployer experienced a major incident on December 1, 2025 affecting Web & app service, lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 07:00 AM UTC
Resolved
Dec 01, 2025, 11:58 AM UTC
Duration
4h 58m
Detected by Pingoru
Dec 01, 2025, 07:00 AM UTC

Affected components

Web & app service

Update timeline

  1. investigating Dec 01, 2025, 07:00 AM UTC

    The nightly job that calculate results for Employee Surveys (&Frankly) had issues. Therefore, the results will be delivered with a delay. We are currently investigating the issue.

  2. monitoring Dec 01, 2025, 10:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 01, 2025, 11:58 AM UTC

    This incident has been resolved.