Simployer incident

Issues loading articles in Expert

Major Resolved View vendor source →

Simployer experienced a major incident on February 27, 2026 affecting Expert help, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 10:25 AM UTC
Resolved
Feb 27, 2026, 02:15 PM UTC
Duration
3h 50m
Detected by Pingoru
Feb 27, 2026, 10:25 AM UTC

Affected components

Expert help

Update timeline

  1. identified Feb 27, 2026, 10:25 AM UTC

    A lot of users reports about issues loading articles. We are looking into the issue.

  2. monitoring Feb 27, 2026, 10:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 02:15 PM UTC

    This incident has been resolved.