SimpleVoIP incident

Call Completion - Eastern

Resolved after 1 hour 51 minutes, affecting Core Voice Services, on May 5, 2023.

monitoring May 05, 2023, 02:05 PM UTC

We received reports at approximately 8:30 am CST that inbound callers were unable to reach locations homed in the Eastern region. After investigating, we determined the issue and implemented a fix at 8:50 am CST. Calls are routing appropriately at this time. Please report any further issues to [email protected].

Started
May 05, 2023, 02:05 PM UTC
Resolved
May 05, 2023, 03:56 PM UTC
Duration
1h 51m
Detected by Pingoru
May 05, 2023, 02:05 PM UTC

Affected components

Core Voice Services

Update timeline

  1. monitoring May 05, 2023, 02:05 PM UTC

    We received reports at approximately 8:30 am CST that inbound callers were unable to reach locations homed in the Eastern region. After investigating, we determined the issue and implemented a fix at 8:50 am CST. Calls are routing appropriately at this time. Please report any further issues to [email protected].

  2. resolved May 05, 2023, 03:56 PM UTC

    This incident has been resolved.

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