Simplecast incident

Simplecast Professional - Monetization Tab Data Display Issue

Minor Resolved View vendor source →

Simplecast experienced a minor incident on May 21, 2026 affecting Simplecast.com, Dashboards & Customer Admin, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 01:17 PM UTC
Resolved
May 21, 2026, 01:28 PM UTC
Duration
10m
Detected by Pingoru
May 21, 2026, 01:17 PM UTC

Affected components

Simplecast.com, Dashboards & Customer Admin

Update timeline

  1. investigating May 21, 2026, 01:17 PM UTC

    Some Simplecast customers may experience an issue where data is not being displayed when attempting to access the Monetisation tab in the platform. The Simplecast engineering teams have identified the root cause and are currently working on deploying a fix. We can confirm that no other platform functionalities are impacted at this time. Everything should be back to normal in the next hour.

  2. resolved May 21, 2026, 01:28 PM UTC

    We can confirm that the service has fully recovered and that the platform is operating normally.