Simplecast incident

Ad Delivery issue

Major Resolved View vendor source →

Simplecast experienced a major incident on May 15, 2026, lasting 9h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 02:00 PM UTC
Resolved
May 15, 2026, 11:00 PM UTC
Duration
9h
Detected by Pingoru
May 15, 2026, 02:00 PM UTC

Update timeline

  1. resolved May 18, 2026, 05:01 PM UTC

    We experienced an issue affecting ad insertion and delivery between May 15 at 14:00 UTC and May 16 at 23:00 UTC. During this time, an incorrect targeting rule in the backend prevented ads from being eligible for delivery. The issue has since been resolved by our Engineering teams, and we are actively enhancing our monitoring and alerting processes to help identify and address similar situations more quickly in the future.