Simplecast incident

Content - Audience - Web Player stats reporting issue

Notice Resolved View vendor source →

Simplecast experienced a notice incident on July 6, 2026 affecting Simplecast.com, Dashboards & Customer Admin, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 04:58 PM UTC
Resolved
Jul 06, 2026, 07:13 PM UTC
Duration
2h 14m
Detected by Pingoru
Jul 06, 2026, 04:58 PM UTC

Affected components

Simplecast.com, Dashboards & Customer Admin

Update timeline

  1. identified Jul 06, 2026, 04:58 PM UTC

    We're experiencing some issues with the reporting of the Web Player stats (Average Completion, Hours Listened, Playback Duration, etc) in the Audience tab. Our teams are working on a fix to restore the displayed numbers. Rest assured, this is only a UI rendering issue and data is not affected.

  2. resolved Jul 06, 2026, 07:13 PM UTC

    The reporting issue has been addressed.