Simon Data experienced a minor incident on October 20, 2025 affecting Journeys and Simon Event Trigger Flows and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
JourneysSimon Event Trigger FlowsSimon Data PipesSimon Data Syncs
Update timeline
- monitoring Oct 20, 2025, 10:00 AM UTC
AWS had an outage that impacted a number of services that we rely on, including our ability to update our Status Page in a timely manner. The only impacted region was us-east-1. Journeys, Syncs, and Pipes have delayed processing that we are actively recovering from. Incoming events were delayed. More information on the outage. https://health.aws.amazon.com/health/status
- resolved Oct 20, 2025, 10:26 AM UTC
We've successfully recovered from the AWS incident.