Simon Data incident

Simon Pipe Refreshes and Journey Syncs

Minor Resolved View vendor source →

Simon Data experienced a minor incident on August 21, 2026 affecting Journeys and Simon Data Pipes, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 05:07 PM UTC
Resolved
Aug 21, 2026, 08:21 PM UTC
Duration
3h 14m
Detected by Pingoru
Aug 21, 2026, 05:07 PM UTC

Affected components

JourneysSimon Data Pipes

Update timeline

  1. identified Aug 21, 2026, 05:07 PM UTC

    We are currently recovering from an issue that has impacted pipe refresh completions and journey syncs

  2. resolved Aug 21, 2026, 08:21 PM UTC

    This incident has been resolved.