Simon Data incident

Audience API performance degraded

Minor Resolved View vendor source →

Simon Data experienced a minor incident on November 12, 2025 affecting Simon Audience API, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 11:25 PM UTC
Resolved
Nov 14, 2025, 09:46 PM UTC
Duration
1d 22h
Detected by Pingoru
Nov 12, 2025, 11:25 PM UTC

Affected components

Simon Audience API

Update timeline

  1. investigating Nov 12, 2025, 11:25 PM UTC

    We're experiencing an degraded performance impacting Audience API and are currently looking into the issue.

  2. monitoring Nov 13, 2025, 03:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2025, 09:46 PM UTC

    This incident has been resolved.