Simon Data experienced a minor incident on December 16, 2025 affecting Simon Web App, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 16, 2025, 12:45 PM UTC
Customers utilizing Snowflake services in the following regions are experiencing service disruption: Regions Impacted: AWS - US West (Oregon) AWS - Europe (Ireland) AWS - Asia Pacific (Mumbai) Users are unable to execute queries against Snowflake databases, tables, and views. Error message presented: "SQL execution internal error" or similar messages. Snowflake has identified the root cause and is actively developing a fix -- https://status.snowflake.com/
- monitoring Dec 16, 2025, 02:11 PM UTC
Snowflake continues to make progress here, there are some aspects of data sharing that are now operational.
- resolved Dec 16, 2025, 02:23 PM UTC
At this time we are starting to see Snowflake processes recover.