Simon Data incident

Sporadic login issues

Minor Resolved View vendor source →

Simon Data experienced a minor incident on February 19, 2026 affecting Simon Web App, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 06:27 PM UTC
Resolved
Feb 19, 2026, 10:04 PM UTC
Duration
3h 36m
Detected by Pingoru
Feb 19, 2026, 06:27 PM UTC

Affected components

Simon Web App

Update timeline

  1. investigating Feb 19, 2026, 06:27 PM UTC

    We're aware of sporadic login issues and we're investigating

  2. investigating Feb 19, 2026, 06:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 19, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Feb 19, 2026, 10:04 PM UTC

    This incident has been resolved.