Simon Data incident

Intermittent Issues Affecting Support Ticket Submission

Notice Ongoing View vendor source →

Simon Data is currently experiencing a notice incident affecting Simon Web App, which began 1h ago. The vendor's full update timeline is below.

Started
May 22, 2026, 05:55 PM UTC
Resolved
Ongoing
Duration
● 1h 9m
Detected by Pingoru
May 22, 2026, 05:55 PM UTC

Affected components

Simon Web App

Update timeline

  1. investigating May 22, 2026, 05:55 PM UTC

    We are investigating an issue affecting the ability to submit and interact with support tickets through the Simon Web App. Customers can continue to respond to existing open tickets via email while we work to resolve the issue. We will provide further updates as more information becomes available.