Simetrik experienced a major incident on April 8, 2026 affecting Authentication service, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication service
Update timeline
- investigating Apr 08, 2026, 05:42 PM UTC
Service outage detected with Authentication service in MEXICO
- resolved Apr 08, 2026, 05:51 PM UTC
Service outage detected with Authentication service in MEXICO