Simbase incident

[External] - Mobile network connectivity issues in Guinea

Minor Ongoing View vendor source →

Simbase is currently experiencing a minor incident, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 02:20 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Jun 04, 2026, 02:20 PM UTC

Update timeline

  1. identified Jun 04, 2026, 02:20 PM UTC

    Connectivity issues and service degradation reported on mobile network in Guinea. Network provider is investigating the incident affecting service availability. Affected countries: GN

  2. investigating Jun 04, 2026, 02:20 PM UTC

    [2026-06-04 13:48:25] - Incident status was updated. Summary: Investigating connectivity issue affecting devices in Guinea network. Customers may experience intermittent connectivity and service degradation. Team is actively working to identify root cause and restore normal service.

  3. identified Jun 04, 2026, 02:21 PM UTC

    [2026-06-04 13:58:57] - Incident status was updated. Summary: Network operator has confirmed an ongoing incident within their infrastructure that may be impacting service availability. The situation is being actively monitored and coordinated with the operator's team, with further updates to follow as more information becomes available.