Simbase incident

[External] - Service congestion causing performance issues

Notice Resolved View vendor source →

Simbase experienced a notice incident on May 22, 2026, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 03:21 AM UTC
Resolved
May 22, 2026, 04:21 AM UTC
Duration
59m
Detected by Pingoru
May 22, 2026, 03:21 AM UTC

Update timeline

  1. monitoring May 22, 2026, 03:21 AM UTC

    Supplier experiencing service congestion leading to performance degradation and failures. Service is recovering and being monitored. Affected countries: XX

  2. investigating May 22, 2026, 03:41 AM UTC

    [2026-05-22 03:01:12] - Incident status was updated. Summary: Investigation is underway for service congestion causing performance issues. Further updates to follow.

  3. monitoring May 22, 2026, 03:41 AM UTC

    [2026-05-22 03:06:32] - Incident status was updated. Summary: Service is recovering and continues to be monitored.

  4. resolved May 22, 2026, 04:21 AM UTC

    [2026-05-22 04:05:53] - Incident status was updated. Summary: Service has been fully restored and is now operating normally.