Silverfin incident

Login problems

Major Resolved View vendor source →

Silverfin experienced a major incident on July 17, 2026 affecting Silverfin, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 12:44 PM UTC
Resolved
Jul 17, 2026, 01:07 PM UTC
Duration
23m
Detected by Pingoru
Jul 17, 2026, 12:44 PM UTC

Affected components

Silverfin

Update timeline

  1. investigating Jul 17, 2026, 12:44 PM UTC

    We are currently receiving reports that users are unable to log in to the platform. Our team is actively investigating the issue. We apologize for the inconvenience and will provide an update as soon as more information becomes available.

  2. resolved Jul 17, 2026, 01:07 PM UTC

    We have identified the root cause of the issue and access to the platform has now been restored. If you continue to experience any new issues, please contact our Support team directly at [email protected]. We apologize for the inconvenience and thank you for your understanding.