Silverfin incident

Accessing templates

Minor Resolved View vendor source →

Silverfin experienced a minor incident on July 1, 2026 affecting Silverfin, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 10:04 AM UTC
Resolved
Jul 01, 2026, 10:43 AM UTC
Duration
38m
Detected by Pingoru
Jul 01, 2026, 10:04 AM UTC

Affected components

Silverfin

Update timeline

  1. investigating Jul 01, 2026, 10:04 AM UTC

    Some users may experience issues when accessing templates. We are currently investigating it. Our apologies for the inconvenience!

  2. identified Jul 01, 2026, 10:18 AM UTC

    We have identified the root cause of the issue and are currently working on a resolution. Our apologies for the inconvenience!

  3. resolved Jul 01, 2026, 10:43 AM UTC

    The issue with accessing templates has been resolved, and the situation is now stable again. Please keep reaching out to Support if you are facing troubles. Our apologies for the inconvenience!