Silverfin incident

Login issue

Notice Resolved View vendor source →

Silverfin experienced a notice incident on May 11, 2026 affecting Silverfin, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:46 AM UTC
Resolved
May 11, 2026, 10:15 AM UTC
Duration
28m
Detected by Pingoru
May 11, 2026, 09:46 AM UTC

Affected components

Silverfin

Update timeline

  1. monitoring May 11, 2026, 09:46 AM UTC

    We are aware there was a brief login issue for multiple users. While migrating firms to our new sign-in solution, we made a mistake for multiple firms, blocking some users from accessing their firms. This has been resolved and should no longer be blocking users from accessing Silverfin. Our sincere apologies for the inconvenience!

  2. resolved May 11, 2026, 10:15 AM UTC

    This incident has been resolved.