Silverfin incident

Adjustments & Slow performance

Major Resolved View vendor source →

Silverfin experienced a major incident on December 3, 2025 affecting Silverfin, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 04:51 PM UTC
Resolved
Dec 03, 2025, 05:21 PM UTC
Duration
29m
Detected by Pingoru
Dec 03, 2025, 04:51 PM UTC

Affected components

Silverfin

Update timeline

  1. investigating Dec 03, 2025, 04:51 PM UTC

    We have been made aware that adding new adjustments isn’t possible at the moment. We’re working on a solution and will let you know as soon as the fix is live. This can also impact the communication tab.

  2. investigating Dec 03, 2025, 04:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 03, 2025, 05:21 PM UTC

    The fix have been implemented. We are currently still monitoring the system. If you are still experiencing issues, please do not hesitate to contact our support! Our apologies for the inconveniences!