Silverfin experienced a minor incident on December 17, 2025 affecting Syncing, lasting 5h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Syncing
Update timeline
- monitoring Dec 17, 2025, 07:59 AM UTC
You may experience some delays regarding the syncs. Our teams are aware and are monitoring the situation.
- monitoring Dec 17, 2025, 09:20 AM UTC
A small percentage of client files are experiencing delays with their bookkeeping sync. We are remediating the situation and expect those files to be synced in the next hour or two.
- resolved Dec 17, 2025, 01:24 PM UTC
All client files that were affected have now completed syncing, but we will continue to monitor the files and systems. If any problems arise, please contact our Support team.