Silverfin experienced a minor incident on January 26, 2026 affecting Silverfin, lasting 17h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 26, 2026, 02:21 PM UTC
We have noticed that using the platform is not as responsive as usual. This is affecting overall navigation, AI mapping screens, and the feedback from Silverfin Assistants. We are investigating this further.
- identified Jan 26, 2026, 04:09 PM UTC
We have identified the cause of the issue and are working on resolving this as swiftly as possible. Our apologies for the inconvenience!
- monitoring Jan 26, 2026, 04:35 PM UTC
We have implemented a fix and will continue to monitor the situation.
- resolved Jan 27, 2026, 08:18 AM UTC
The fix have been implemented. We keep monitoring the system. If you are still experiencing issues, please do not hesitate to contact our support! Our apologies for the inconvenience!