Silverfin incident

Delayed platform response

Minor Resolved View vendor source →

Silverfin experienced a minor incident on January 27, 2026 affecting Silverfin, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 02:36 PM UTC
Resolved
Jan 27, 2026, 04:03 PM UTC
Duration
1h 27m
Detected by Pingoru
Jan 27, 2026, 02:36 PM UTC

Affected components

Silverfin

Update timeline

  1. investigating Jan 27, 2026, 02:36 PM UTC

    We have noticed that using the platform is not as responsive as usual which is affecting overall performance. We are investigating this further.

  2. monitoring Jan 27, 2026, 03:08 PM UTC

    We have implemented a fix and we are currently monitoring the results.

  3. resolved Jan 27, 2026, 04:03 PM UTC

    As the fix have been implemented, we keep monitoring the system. If you are still experiencing issues, please do not hesitate to contact our support! Our apologies for the inconvenience!