Silverfin incident

Login issue

Major Resolved View vendor source →

Silverfin experienced a major incident on March 13, 2026 affecting Silverfin, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 08:14 AM UTC
Resolved
Mar 13, 2026, 10:15 AM UTC
Duration
2h 1m
Detected by Pingoru
Mar 13, 2026, 08:14 AM UTC

Affected components

Silverfin

Update timeline

  1. investigating Mar 13, 2026, 08:14 AM UTC

    If you are currently unable to log in, we are currently further investigating it.

  2. monitoring Mar 13, 2026, 08:30 AM UTC

    A fix has been implemented, and we are monitoring the results. Could you please try to log in once more? If not, please reach out to Support on [email protected].

  3. resolved Mar 13, 2026, 10:15 AM UTC

    All users should be able to log in again. Please keep reaching out to Support if you are facing troubles. Our apologies for the inconvenience!