SignWell experienced a notice incident on February 11, 2023 affecting Docsketch Service, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Docsketch Service
Update timeline
- investigating Feb 11, 2023, 01:30 AM UTC
We're currently looking into the problem and will post an update as soon as we know more. Sorry about the inconvenience!
- investigating Feb 11, 2023, 01:55 AM UTC
Some locations around the world are OK, this seems to be an issue with AWS DNS, we've checking with them on a resolution for the locations that can't access the site.
- resolved Feb 11, 2023, 02:17 AM UTC
Issue has been resolved with AWS DNS and everything should be working now.