SignWell incident

DDoS Related Downtime

Critical Resolved View vendor source →

SignWell experienced a critical incident on January 24, 2024 affecting Docsketch Service, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 08:00 AM UTC
Resolved
Jan 24, 2024, 08:45 AM UTC
Duration
45m
Detected by Pingoru
Jan 24, 2024, 08:00 AM UTC

Affected components

Docsketch Service

Update timeline

  1. identified Jan 25, 2024, 06:52 AM UTC

    DDoS attack against SignWell. Working with AWS to resolve as quickly as possible.

  2. resolved Jan 25, 2024, 06:54 AM UTC

    DDoS attack mitigated and SignWell fully operational now. We're continuing to monitor.