SignWell incident

Document sending to microsoft mailboxes encountering temporary deliverability issues

Minor Resolved View vendor source →

SignWell experienced a minor incident on July 10, 2024 affecting Docsketch Service, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 06:32 PM UTC
Resolved
Jul 10, 2024, 07:11 PM UTC
Duration
38m
Detected by Pingoru
Jul 10, 2024, 06:32 PM UTC

Affected components

Docsketch Service

Update timeline

  1. identified Jul 10, 2024, 06:32 PM UTC

    We've contacted Microsoft regarding this issue are are working on a way to resume re-establish deliverability to these mailboxes in a more immediate way.

  2. resolved Jul 10, 2024, 07:11 PM UTC

    Deliverability to microsoft email accounts has been re-established. Sorry for the inconvenience!