signNow incident

Team documents are not displaying properly

Minor Resolved View vendor source →

signNow experienced a minor incident on May 6, 2026 affecting Web, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 09:03 PM UTC
Resolved
May 07, 2026, 12:18 AM UTC
Duration
3h 14m
Detected by Pingoru
May 06, 2026, 09:03 PM UTC

Affected components

Web

Update timeline

  1. investigating May 06, 2026, 09:03 PM UTC

    We’ve identified an issue where team documents are not displaying properly for some users. Our team is currently investigating the root cause and working toward a resolution.

  2. identified May 06, 2026, 09:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 07, 2026, 12:18 AM UTC

    This incident has been resolved.