Resolved after 5 hours, affecting Web and Mobile apps and 1 more, on November 29, 2021.
We are monitoring the results of the fix.
Affected components
WebMobile appsAPI
Update timeline
- investigating Nov 29, 2021, 02:26 PM UTC
Some users may experience issues on: 1. accessing documents and document history; 2. creating document groups; 3. creating copies of templates; 4. signing session.
- investigating Nov 29, 2021, 02:30 PM UTC
We are continuing to investigate this issue.
- identified Nov 29, 2021, 02:40 PM UTC
Our team has updated the issue and is working on the hotfix.
- monitoring Nov 29, 2021, 05:14 PM UTC
We are monitoring the results of the fix.
- resolved Nov 29, 2021, 07:26 PM UTC
The incident has been resolved.
Your product runs on more than signNow
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services