signNow incident

Slow performance across the platform & delays in emails delivery

Resolved after 2 hours 32 minutes, affecting Web and API, on April 12, 2022.

identified Apr 12, 2022, 08:18 PM UTC

The fix is currently being implemented.

Started
Apr 12, 2022, 06:15 PM UTC
Resolved
Apr 12, 2022, 08:48 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 12, 2022, 06:15 PM UTC

Affected components

WebAPI

Update timeline

  1. investigating Apr 12, 2022, 06:15 PM UTC

    We are currently investigating the issue.

  2. identified Apr 12, 2022, 08:18 PM UTC

    The fix is currently being implemented.

  3. resolved Apr 12, 2022, 08:48 PM UTC

    This incident has been resolved.

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