signNow incident

Error on login

Resolved after 23 minutes, affecting Web, on January 11, 2024.

monitoring Jan 11, 2024, 11:56 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 11, 2024, 11:36 AM UTC
Resolved
Jan 11, 2024, 11:59 AM UTC
Duration
23m
Detected by Pingoru
Jan 11, 2024, 11:36 AM UTC

Affected components

Web

Update timeline

  1. investigating Jan 11, 2024, 11:36 AM UTC

    Users may experience issues with logging into their accounts or signing documents. We are investigating the problem at the moment.

  2. monitoring Jan 11, 2024, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 11, 2024, 11:59 AM UTC

    This incident has been resolved.

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