Resolved on October 20, 2025.
Earlier today, SignNow experienced an outage caused by a widespread Amazon Web Services (AWS) infrastructure failure. During the incident, we placed SignNow in maintenance mode to protect customer data and ensure stability. AWS has now resolved the underlying issue, and all SignNow services are fully operational. Our team has verified data integrity across systems and monitored the platform’s performance to confirm stable operation before reopening access.
Update timeline
- resolved Oct 20, 2025, 09:53 AM UTC
Earlier today, SignNow experienced an outage caused by a widespread Amazon Web Services (AWS) infrastructure failure. During the incident, we placed SignNow in maintenance mode to protect customer data and ensure stability. AWS has now resolved the underlying issue, and all SignNow services are fully operational. Our team has verified data integrity across systems and monitored the platform’s performance to confirm stable operation before reopening access.
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