SIGNL4 incident

Connector applications issue

Resolved after 23 hours 58 minutes, on December 1, 2025.

resolved Dec 02, 2025, 03:29 PM UTC

No further problems were noticed, and all connectors are functioning normally again.

Started
Dec 01, 2025, 03:31 PM UTC
Resolved
Dec 02, 2025, 03:29 PM UTC
Duration
23h 58m
Detected by Pingoru
Dec 01, 2025, 03:31 PM UTC

Update timeline

  1. investigating Dec 01, 2025, 03:31 PM UTC

    We are investigating an issue with several third-party connectors that may intermittently fail to receive data or load their configuration in the web portal.

  2. identified Dec 02, 2025, 09:01 AM UTC

    The team is currently developing a procedure to restore the affected third-party connectors. We will provide further updates as soon as they become available.

  3. monitoring Dec 02, 2025, 11:08 AM UTC

    We are observing recovery in the affected third-party connectors and will continue to closely monitor the application.

  4. resolved Dec 02, 2025, 03:29 PM UTC

    No further problems were noticed, and all connectors are functioning normally again.

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