SignatureRX experienced a major incident on December 5, 2025 affecting SignatureRx App, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
SignatureRx App
Update timeline
- investigating Dec 05, 2025, 09:15 AM UTC
Customers using the Dashboard / Cloudflare APIs are impacted as requests might fail and/or errors may be displayed. Dec 05, 2025 - 08:56 UTC Dec 05, 2025 - 09:09 UTC Investigating - Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. Dec 05, 2025 - 09:12 UTC Update - We are continuing to investigate this issue.
- investigating Dec 05, 2025, 09:21 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 05, 2025, 09:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 09:24 AM UTC
This incident has been resolved.