Resolved after 1 day 4 hours, affecting SignatureRx App, on February 8, 2023.
A fix will be deployed this evening, and we expect this to be resolved by 8 pm today. You would need re-send any failed prescriptions through the integration once this backup.
Affected components
Update timeline
- investigating Feb 08, 2023, 11:27 AM UTC
We are aware of an issue affecting prescriptions from Semble. In the meantime, you can log in to app.signaturerx.co.uk to issue prescriptions. No SignatureRx services are affected.
- investigating Feb 08, 2023, 11:56 AM UTC
Semble are investigating this issue
- identified Feb 08, 2023, 01:19 PM UTC
The issue has been identified, and a fix is being implemented.
- identified Feb 08, 2023, 03:55 PM UTC
A fix will be deployed this evening, and we expect this to be resolved by 8 pm today. You would need re-send any failed prescriptions through the integration once this backup.
- resolved Feb 09, 2023, 03:59 PM UTC
This incident has been resolved.
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