SignalPath Outage History

SignalPath had 4 outages in the last 2 years totaling 35h 25m of downtime — averaging 0.2 incidents per month.

There were 4 SignalPath outages since October 9, 2025 totaling 35h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.signalpath.com

Minor August 17, 2026

SiteCTMS - Slowness and intermittent errors

Detected by Pingoru: Aug 17, 2026, 02:35 PM UTC
Resolved: Aug 18, 2026, 02:20 PM UTC
Duration: 23h 44m

Affected: TrialPath

Timeline · 3 updates

investigating Aug 17, 2026, 02:35 PM UTC

Some users may experience slowness and intermittent error messages within Enterprise and TrialPath. Our team is currently working to resolve the issue. We apologize for the inconvenience and will provide updates via the status page.
monitoring Aug 17, 2026, 07:51 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 18, 2026, 02:20 PM UTC

This incident has been resolved.

Read the full incident report →

Major January 15, 2026

SiteCTMS Partial System Outage - Finance

Detected by Pingoru: Jan 15, 2026, 05:45 PM UTC
Resolved: Jan 16, 2026, 01:03 AM UTC
Duration: 7h 17m

Affected: TrialPath

Timeline · 4 updates

investigating Jan 15, 2026, 05:45 PM UTC

Some users may experience a service outage with Finance. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.
identified Jan 15, 2026, 08:55 PM UTC

We have identified the source of the issue and are testing a fix. We thank you for your patience and will continue to provide updates via the status page
monitoring Jan 15, 2026, 10:45 PM UTC

A fix for the issue has been deployed and tested, and normal application functionality has been restored. We will continue to monitor the application state with the fix in place.
resolved Jan 16, 2026, 01:03 AM UTC

This incident has been resolved.

Read the full incident report →

Major December 19, 2025

Site CTMS Partial System Outage - Insights

Detected by Pingoru: Dec 19, 2025, 07:12 PM UTC
Resolved: Dec 19, 2025, 09:14 PM UTC
Duration: 2h 1m

Affected: Insights

Timeline · 2 updates

investigating Dec 19, 2025, 07:12 PM UTC

Some users may experience a service outage with Insights. Our team is currently working to restore the service. We apologize for the inconvenience and will provide updates via the status page.
resolved Dec 19, 2025, 09:14 PM UTC

The SiteCTMS Insights application suite has been fully restored. We will continue monitor the status of the application.

Read the full incident report →

Minor October 9, 2025

Slowness occurring within Site CTMS

Detected by Pingoru: Oct 09, 2025, 03:46 PM UTC
Resolved: Oct 09, 2025, 06:08 PM UTC
Duration: 2h 21m

Affected: TrialPathInsights

Timeline · 2 updates

investigating Oct 09, 2025, 03:46 PM UTC

Some users may experience slowness within the application. Our team is currently working to resolve the issue. We apologize for the inconvenience and will provide updates via the status page.
resolved Oct 09, 2025, 06:08 PM UTC

This incident has been resolved. The on-call team will continue monitor the status of the application.

Read the full incident report →