Splunk Observability Cloud Web Interface Degraded

Update timeline

1. monitoring Nov 05, 2025, 11:21 PM UTC

   Nov 5, 15:21 PST Resolved - This incident has been resolved. Nov 5, 15:03 PST Monitoring - At this time, we anticipate systems to be working as expected. Our teams will continue to monitor performance to ensure stability. Nov 5, 14:29 PST Update - We are seeing signs of recovery, and customers should now be able to access both the UI and API. Our teams continue to monitor performance closely to ensure full restoration of service. Thank you for your patience as we work to resolve any remaining issues. Nov 5, 14:07 PST Update - Teams continue to work towards resolving the issue. While some progress has been made, the application is still experiencing degraded performance and limited UI access. We are closely monitoring the situation and will provide further updates as we implement a fix. Thank you for your continued patience. Nov 5, 13:37 PST Update - We are continuing to work on a fix for this issue. Nov 5, 13:32 PST Update - The application remains degraded with impacted UI access and web application performance while teams continue working to implement a fix. Nov 5, 12:56 PST Identified - The issue has been identified and teams are working on a fix. Nov 5, 12:22 PST Update - The system is still recovering, so the application remains degraded. The team is actively exploring ways to speed up recovery and restore full functionality as soon as possible. Nov 5, 11:54 PST Update - The underlying system is still recovering and the overall state of the application continues to be degraded at this time. The team is still exploring options to accelerate recovery. Nov 5, 11:23 PST Update - We are continuing to investigate this issue. Nov 5, 10:49 PST Investigating - We are investigating degraded performance of the Splunk Observability Cloud web application. Data ingest is not impacted at this time. We will provide an update as soon as possible.