SignalFx US0 incident

Charts not Loading for Some Customers

Resolved after 5 hours 5 minutes, affecting Splunk Observability Cloud Web Interface, on June 2, 2026.

monitoring Jun 02, 2026, 08:06 PM UTC

Mitigation actions have been completed, and we are observing recovery across affected customer environments. Charts should now be loading as expected. Detectors and datapoint ingestion were not impacted during this event. We will continue monitoring to confirm full recovery and stability before declaring the incident resolved.

Started
Jun 02, 2026, 04:35 PM UTC
Resolved
Jun 02, 2026, 09:40 PM UTC
Duration
5h 5m
Detected by Pingoru
Jun 02, 2026, 04:35 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. identified Jun 02, 2026, 04:35 PM UTC

    Charts for a subset of customers may not be loading. Detectors and Datapoint ingest is not affected. We are actively mitigating it and will provide an update shortly.

  2. identified Jun 02, 2026, 05:44 PM UTC

    Charts for a subset of customers may not be loading. Detectors and Datapoint ingest is not affected. We are in the process of actively resolving the issue. We will provide an update shortly

  3. identified Jun 02, 2026, 07:01 PM UTC

    Charts for a subset of customers may not be loading. Detectors and Datapoint ingest is not affected. We are in the process of actively resolving the issue and should provide an update soon

  4. monitoring Jun 02, 2026, 08:06 PM UTC

    Mitigation actions have been completed, and we are observing recovery across affected customer environments. Charts should now be loading as expected. Detectors and datapoint ingestion were not impacted during this event. We will continue monitoring to confirm full recovery and stability before declaring the incident resolved.

  5. resolved Jun 02, 2026, 09:40 PM UTC

    This incident has been resolved.

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