SignalFx US0 incident

SignalFx Application Intermittent Connection Issues

Major Resolved View vendor source →

SignalFx US0 experienced a major incident on October 22, 2025 affecting Splunk Observability Cloud Web Interface, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 03:50 PM UTC
Resolved
Oct 22, 2025, 05:30 PM UTC
Duration
1h 39m
Detected by Pingoru
Oct 22, 2025, 03:50 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Oct 22, 2025, 03:57 PM UTC

    Customers may experience intermittent timeout issues logging into app.signalfx.com. Datapoint Ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Oct 22, 2025, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 22, 2025, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 22, 2025, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 22, 2025, 05:30 PM UTC

    This incident has been resolved.