SignalFx US0 incident

CINC-63212

Resolved after 1 hour 25 minutes, affecting Splunk Observability Cloud Web Interface, on November 6, 2025.

resolved Nov 06, 2025, 07:02 PM UTC

The slowness and degraded performance within US0 region has been resolved. All services are now operating normally, and performance has returned to expected levels.

Started
Nov 06, 2025, 05:36 PM UTC
Resolved
Nov 06, 2025, 07:02 PM UTC
Duration
1h 25m
Detected by Pingoru
Nov 06, 2025, 05:36 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Nov 06, 2025, 05:36 PM UTC

    We are investigating a reported issue indicating slowness and degraded performance within US0 region. As a result, some customers may experience degraded UI performance in this region.

  2. identified Nov 06, 2025, 06:05 PM UTC

    We have identified the cause of the UI slowness impacting customers in the US0 region. Our teams are actively working to mitigate the issue and restore normal service performance. While data ingest remains unaffected, recently received data may experience delays in appearing in the UI due to the slowness. This may also temporarily affect alerting behavior.

  3. resolved Nov 06, 2025, 07:02 PM UTC

    The slowness and degraded performance within US0 region has been resolved. All services are now operating normally, and performance has returned to expected levels.

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