SignalFx US0 incident

Slowness in loading the charts data.

Resolved after 2 hours 6 minutes, affecting Splunk Observability Cloud Web Interface, on December 13, 2025.

monitoring Dec 13, 2025, 02:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 13, 2025, 12:40 PM UTC
Resolved
Dec 13, 2025, 02:47 PM UTC
Duration
2h 6m
Detected by Pingoru
Dec 13, 2025, 12:40 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Dec 13, 2025, 12:40 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 13, 2025, 01:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 13, 2025, 01:32 PM UTC

    The issue is identified and we are seeing improvements in the chart loading.

  4. monitoring Dec 13, 2025, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 13, 2025, 02:47 PM UTC

    This incident has been resolved.

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